Shipping policy

SHIPPING & DELIVERY POLICY

Digital Products

Digital products, including The 21-Day Glow Reset™, do not require physical shipping. After completing your purchase, access or delivery instructions will be provided electronically. Please make sure the email address entered at checkout is correct.

If you experience any issues accessing your digital purchase, please contact support@herglowmethod.com.

Physical Products

Physical orders are processed before shipment. Processing and estimated delivery times may vary depending on the product, destination, carrier, holidays, and other circumstances.

Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.

Once your order has shipped, tracking information will be provided when available.

Shipping Delays

Delivery dates provided by shipping carriers are estimates and are not guaranteed. Her Glow Method™ is not responsible for carrier delays or other circumstances outside our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible at support@herglowmethod.com. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Damaged or Incorrect Orders

If your physical order arrives damaged, defective, or incorrect, please contact support@herglowmethod.com as soon as possible with your order number and photos of the item and packaging when applicable.

Questions

For shipping or delivery questions, contact support@herglowmethod.com.